Get troubleshooting tips for redeeming xbox digital codes and gift cards on this support page. Learn how to redeem a microsoft/xbox gift card or other code on your mobile device, windows device, or xbox console. Learn how to redeem a gift card, code, or office product key and spend your balance at microsoft store online, on windows, or xbox.
Find out how to troubleshoot issues redeeming xbox digital codes and gift cards. Learn how to contact microsoft store support to get help for your payment and billing issue. If you see an error message that says unable to complete this transaction
If you have problems sending a digital game or subscription to someone as a gift—for example, it won’t send, the person never got it, or they can’t use the code to redeem it—get help here. If you or your family have multiple microsoft accounts, make sure you're signed in to the one to which you want to apply the gift card or code Gift cards can only be redeemed to personal microsoft accounts, not work or school accounts. Find out how to resolve your xbox purchase error when you’re trying to buy something from the microsoft store.
Try these steps if you’re having trouble buying apps, games, or downloads from the microsoft store. Follow these steps to reset your microsoft account password Xbox support offers help for xbox, game pass, and billing questions Get advice and customer service in the xbox support community.
